p.s. you’ve been tagged!

Saturday, I was dealing with the stupers where I work. They had to pull internet orders for textbooks and had no problem pulling an order with hundreds of dollars worth of mistakes in the box. The best was an oceanography book that was in a box that was supposed to contain three chemistry books and a math book. (About a $400 mistake.) When I found the chemistry book box, the main chemistry book wasn’t right, and they’d pulled a lab book for a different course section. Sometimes, I think the five or six processors could get more work done if we disposed of the shelf pullers, got someone to answer the phones for us, and spend four hours pulling then four hours processing.

There was also a girl upstairs handing out books who called us ever few minutes to check for boxes of books that were on a cart in the hall behind her.

And, my managers aren’t immune, either. Yesterday (the first days of classes for the bookstore) one guy was working by himself for hours, trying to answer phones, process orders, and ring up books at the cash register in the processing room. The, me and two other girls were scheduled, and the three of us only managed to process about twenty orders when we usually would have been able to process around 100 in the same time. We processed 250 boxes on an extended day (plus, we had an extra day on the schedule) when we usually would have processed around 600 in eight hours.

I love your blog. It allows me to rant about my problems.