Do you like to gamble? I don’t. Unless I use some one else’s money. Like the time my mom and I went to the nearest Native American (notice I didn’t say “Indian” or “Injun,” as I strive to be politically correct) Gaming Casino and used their money. The Casino gave $100 credit to anyone who joined their “club.” We did, and we each spent $100 of their money and walked out with our self control intact and $140 cash to split between us. Had it been our money, we would have lost $60. This way, we gained $140. That’s the way I like it. Mom really liked it too.
But I do gamble with stupers (short for irrepressibly stupid persons, as you well know by now).
Mom wanted me to sign her up to for a seminar that she’s attended every year for the past ten years. I’m in charge of taking care of the details for her.
I typically sign her up online. But when the online form malfunctions, I have to call and talk to a live, but not necessarily, mentally functioning, person, ie, a stuper. When I called last week, the online system was down. I placed a telephone call.
The first customer service representative, who sounded like she’d been smoking for fifty-five years, told me that the only way to enroll was to fax in the forms. Forms available on a website that wasn’t operational. I called again. The second representative sighed deeply, then begged me to try again later. The next one promptly hung up on me, clearly insulted by my request for assistance, but #4 asked,
“Would you like me to do it for you, right now?”
Bingo! I hit the jackpot.
Persistence and patience pay off when you’re forced to deal with stupidity.
Control your mind.
Keli
Keli@counterfeithumans.com
Freakin’ customer service people are really customer disservice people. They forget why they’re answering the phone. You’re lucky you finally hit the jackpot. I usually have to speak to the manager and even then, I usually get a stuper.
This is so, so true. It’s always a crapshoot with who you get on the other end of the customer no service line. Once in a while you get the one helpful representative and that makes all the difference. Congratulations on finding that one.
Control your mind. Nice, the Zen approach to stuper management.
Okay. Persistence and patience. I’ll try, Keli, but they are not my strongest virtues when dealing with stupers. I usually reserve my persistence and patience to those that are deserving or appreciative. But I can see your point. When I need something done in the land of stupers, I have to do the p & p.