Dialing Stupidity

Do you like to gamble? I don’t. Unless I use some one else’s money. Like the time my mom and I went to the nearest Native American (notice I didn’t say “Indian” or “Injun,” as I strive to be politically correct) Gaming Casino and used their money. The Casino gave $100 credit to anyone who joined their “club.” We did, and we each spent $100 of their money and walked out with our self control intact and $140 cash to split between us. Had it been our money, we would have lost $60. This way, we gained $140. That’s the way I like it. Mom really liked it too.

But I do gamble with stupers (short for irrepressibly stupid persons, as you well know by now).

Mom wanted me to sign her up to for a seminar that she’s attended every year for the past ten years.  I’m in charge of taking care of the details for her.

I typically sign her up online. But when the online form malfunctions, I have to call and talk to a live, but not necessarily, mentally functioning, person, ie, a stuper. When I called last week, the online system was down. I placed a telephone call.

The first customer service representative, who sounded like she’d been smoking for fifty-five years, told me that the only way to enroll was to fax in the forms. Forms available on a website that wasn’t operational. I called again. The second representative sighed deeply, then begged me to try again later. The next one promptly hung up on me, clearly insulted by my request for assistance, but #4 asked,

“Would you like me to do it for you, right now?”

Bingo! I hit the jackpot.

Persistence and patience pay off when you’re forced to deal with stupidity.

Control your mind.

Keli

Keli@counterfeithumans.com

4 Responses to “Dialing Stupidity”

  1. MC says:

    Freakin’ customer service people are really customer disservice people. They forget why they’re answering the phone. You’re lucky you finally hit the jackpot. I usually have to speak to the manager and even then, I usually get a stuper.

  2. Sarah says:

    This is so, so true. It’s always a crapshoot with who you get on the other end of the customer no service line. Once in a while you get the one helpful representative and that makes all the difference. Congratulations on finding that one.

  3. omawarisan says:

    Control your mind. Nice, the Zen approach to stuper management.

  4. Ferd says:

    Okay. Persistence and patience. I’ll try, Keli, but they are not my strongest virtues when dealing with stupers. I usually reserve my persistence and patience to those that are deserving or appreciative. But I can see your point. When I need something done in the land of stupers, I have to do the p & p.

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